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When you log in, you may select the Remember me option. This stores your access information and allows you to access the site without logging in. When you receive an invitation to a site or otherwise wish to access Collaborate, you will need to log in via the Please click here to login link in the invitation email: It may be more reliable to copy the passcode from the email and paste it into the passcode field. Type the passcode from the email into the passcode field on the Passcode verification screen and click Verify passcode before the passcode expires (by default, 5 minutes). When you log in and 2FA by email has been enabled, the following screen is displayed:Īt the same time, an email is sent to your account's email address: When you log in and 2FA by linked app has been enabled, you can use HighQ Drive, HighQ Stream or a third-party app on a mobile device to authenticate access to your site or instance. The passcode can be sent by email or generated by a linked app (for example, HighQ Drive). The Remember me feature is not available in all cases.Ĭollaborate provides two authentication methods. You are automatically logged in via Single Sign-On (users accessing Collaborate via SSO will NEVER be asked to enter a passcode.).You have enabled Remember me in order to bypass the login page from a particular device and click on a Collaborate link.You are presented with a login page and successfully enter your login information.When you attempt to access Collaborate, Collaborate will create a new session. Two factor authentication (2FA) adds the requirement to enter a passcode in order to access Collaborate. This adds a layer of security by requiring a passcode that changes for each access attempt. A System administrator can set up two factor authentication for some or all accounts that access a Collaborate site.